At Alvine_nin, we are committed to providing high-quality digital cookbooks that inspire your culinary creativity. However, we understand that sometimes a product may not meet your expectations. Please review our refund and returns policy below.
Digital Products Refund Policy
Eligibility for Refunds
Due to the nature of digital products, all sales are final. However, we offer refunds in the following situations:
The digital cookbook was not delivered to your email address within 24 hours of purchase.
The digital file is corrupted or not readable, and we are unable to provide a replacement file.
Requesting a Refund
To request a refund, please contact our customer service team within 14 days of your purchase at support@alvinenin.com.
Include your order number, date of purchase, and a detailed description of the issue.
Processing Refunds
Once we receive your refund request, we will review it and notify you of the approval or rejection of your refund within 3 business days.
If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7-10 business days.
Exchanges
We do not offer exchanges for digital products. If you experience an issue with your digital cookbook, please contact our customer service team for assistance.
Contact Information
If you have any questions or need further assistance, please contact us at:
Alvine_nin
Email: support@alvinenin.com
We value your feedback and are here to help ensure you have a positive experience with our digital cookbooks. Thank you for choosing Alvine_nin.
